FAQ

No. There is absolutely no requirement to have any connection or affiliation with the military in order to work for the Exchange. While we proudly employ many veterans, retirees, military spouses, and dependents, many of our applicants have never stepped foot on a military installation before.  All qualified applicants are welcome to apply for any of our posted vacancies.

At the Exchange, we have a variety of positions available – and it’s all about location.

Main Stores

Most installations have a Main Store. A Main Store is a department store with a variety of merchandise including clothing, electronics, home goods, appliances, sporting goods and much more. In a Main Store, you’ll find positions like Store Associates, Sr Store Associates, Laborers, Stockers, Supervisors and more.

Store Associates are entry-level positions and work as cashiers in central checkout or on the sales floor in areas like clothing, health and beauty or home goods. Sr Store Associate require some retail experience and work in specialized departments like customer service, electronics or jewelry. Stockers are responsible for stocking merchandise in the stockroom and on the sales floor.  Laborers can help with everything from loading larger merchandise into a customer’s vehicle to light landscaping. For those with significant retail experience, you will occasionally find postings for supervisory and management positions.

Expresses

Exchange Expresses are convenience stores that carry snacks, drinks, ready-to-eat convenience food items, alcoholic beverages and more. If you work at an Express, you might be a cashier, laborer, receiver or supervisor.

Food Service

In food service, most positions are in branded restaurant franchises like Burger King, Taco Bell, Subway or Starbucks. Available restaurants vary by installation.

Military Clothing

Our Military Clothing stores sell uniform clothing items for our military. Working in Military Clothing is an exciting challenge that requires you to learn a great deal about the Armed Services represented on your installation. Though challenging, the work is very rewarding as you are helping our military prepare for their missions at home and around the world.

While we are unable to contact every applicant, we will prescreen all qualified applicants for suitability. If we add you to an interview pool, an Exchange representative will contact you to set up the interview.  You can always check your Job Submission Status on ApplyMyExchange.com or you can call the local Exchange Human Resources staff and ask for an update. You can find the contact information for the local Exchange’s administrative offices by using our Store Locator at ShopMyExchange.com.

Please contact our Human Resources Support Center at 214-312-6190 for assistance with completing your application. Our staff is available to answer your questions Monday through Friday from 7 am to 7 pm CST.

You don’t. There is no wait period before you are able to apply for other positions. If you see something that interests you, throw your name in the hat and submit an application. We cannot consider you for hourly positions if you do not apply so be sure to keep an eye out for new vacancies if you are interested in taking your career further with the Exchange.

While the Exchange is a federal employer, we are separate from Civil Service. Civil Service employee salaries come from taxpayer dollars. We are a non-appropriated fund or NAF. That means that we pay our salaries from the revenue that we earn, not taxpayer dollars.  We also base our wages on the NAF wage schedule and not the GS (General Schedule) pay scale.

Although we function as an independent NAF, we are still a Federal agency and all of our associates are Depart of Defense (DoD) Federal employees, not contractors.

You will not find our vacancies on other federal application sites because our positions are not Civil Service and we are a separate entity from the main NAF agency that operates on many installations. Accordingly, we host our positions on our own website at ApplyMyExchange.com. 

Yes! Anyone who works for the Exchange is able to shop in any of our stores nationwide as well as online. The only exclusions are alcohol and tobacco products. If you have full shopping privileges due to your status as active duty, reserves, retired or dependent, don’t worry – you will still keep your full privileges. Additionally, anyone with installation access can dine at our restaurants.

If authorized by the Installation Commander, you will have access to Morale, Welfare and Recreation (MWR) facilities and programs like gyms, bowling alleys, golf courses, movie theaters, pools, equipment rentals, and discounted travel and entertainment. You may also have access to libraries, childcare programs, intramural sports, education centers and more.

Unfortunately, no. However, if you have Commissary shopping privileges due to your status as active duty, reserves, retired or dependent, you will still keep your privileges.